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PTCL to install ConnectHear’s AI-powered sign language at customer centres
KARACHI: The country’s leading telecommunications and ICT services provider, Pakistan Telecommunication Company Limited (PTCL) has partnered with ConnectHear, a pioneering Pakistani accessibility technology company, to install SILA, ConnectHear’s AI-powered sign language agent across PTCL’s customer care centers starting from Karachi, Lahore and Islamabad. The initiative furthers PTCL’s commitment to creating a more inclusive and accessible customer experience by making its services more accessible to customers of diverse abilities. Through SILA, Deaf customers can communicate their queries an...
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